![]() ![]() ![]() In January, officials said 20 of the 40 Bed Bath & Beyond stores scheduled to close would be delayed until the first half of 2020. In October, company officials announced plans to close 60 stores across all of its concepts. "This is an important step in our multi-year program to create a sustainable, durable business and invest where it matters most to our digital-first customers and our people," Joyce said Friday, adding "an exciting array of customer-inspired owned brands" will launch in 2021. Stores in 29 states are slated to close with California and New York losing the most stores at six locations each. What could our lives be like in 5 years? Futurists think Americans may eat, fly and go to school differently post-COVID "As we rebuild our authority and establish a truly omni-always shopping experience for our customers, we recently announced a store optimization plan that will see us establish the right network of stores to serve our customers," company spokeswoman Jessica Joyce said in a statement to USA TODAY.īed Bath & Beyond coupons: What shoppers need to know about the 20% discount amid a new round of store closings The New Jersey-based home goods retailer – which also operates buybuy Baby, Harmon Face Values and World Market – shared the list of the Bed Bath & Beyond locations closing by the end of 2020 exclusively with USA TODAY Friday. announced plans to close 200 of its namesake stores over the next two years, the company has revealed the locations of the first 63 stores that will shutter. More than two months after Bed Bath & Beyond Inc. “It's better to use them as quickly as possible so you’re not stuck in this situation like I am right now with a $100 worthless gift card,” she said.Īnalysts say the closure of Bed Bath & Beyond is a sign some big box stores that specialize in one area need to be careful, because if there's not a great reason to visit a store in person, some customers may decide to shop online instead.Watch Video: Can malls survive COVID-19 pandemic and permanent store closings? The closure also serves as a lesson for consumers who have gift cards to use them before you lose them, Vallee said. "The customer gets taught to never pay full price and they just wait until the next coupon comes," Hutcheson said. She said the chain was also too focused on coupons and discounts, and that many customers who were often sent 20 per cent off coupons never wanted to pay full price. “They didn't come back from COVID-19 with any kind of pivot or strategy to create that compelling reason for the customer to come back into their stores,” Hutcheson said. The big box retailer had trouble keeping up with the shift to online shopping and its sales declined during the pandemic, according to Lisa Hutcheson, a retail analyst with J.C. As the company wound down its operations this week, the share price dropped to about 12 cents U.S. (Vallee)Īt the height of its operations, Bed Bath & Beyond had more than 1,500 stores, including 54 in Canada and a share price of more than 80 dollars U.S. Stefanie Vallee was left with a worthless gift card. “It's frustrating and disappointing”, Vallee said, adding she "would like money back or spend it in the store." ![]() Stefanie Vallee of Sudbury, Ont., still has a $100 gift card she was hoping to use, but when she went to a location near her she said she was told it was too late and that the card had no value after March 9. We thank our customers for their support," the company said. "All Canadian Bed Bath & Beyond stores are now closed. In a statement, the company said it had "substantially completed its wind-down process in Canada." It’s sad to see them close,” the former customer said. “Over the years they hosted so many registries and supplied people with towels, sheets and all the good stuff you need. One woman who approached the Markham, Ont., location was turned away disappointed when she saw a sign saying the store was officially closed as she hoped to make one more visit. operations.Īfter 52 years in business, Bed Bath & Beyond filed for bankruptcy and closed its 54 Canadian stores four days earlier than planned this week, surprising some customers. A store that has long supplied shoppers with towels, sheets, pots, and pans is now officially out of business in Canada and is continuing to wind down its U.S. ![]()
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